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About Centre County 9-1-1

The Centre County Commissioners have established the county 9-1-1 / Emergency Communications Center in the Willowbank Office Building in Bellefonte, PA. The Communications Center began operations June 1, 1994. All residents of Centre County now have access to 9-1-1.

Centre County 9-1-1 is a consolidated communications center. That means it accepts 9-1-1 calls and dispatches the appropriate emergency services. We provide enhanced 9-1-1 to the residents of the county who have wireline phones in their homes. That means if you dial 9-1-1 from your home phone the Telecommunicator answering the call gets your address and telephone number on the Computer Aided Dispatch (CAD) screen in front of them. CAD takes all of the information from Enhanced 9-1-1 and coordinates it with predetermined dispatching procedures for police, fire, and ambulance agencies. All of this information is displayed on computers to make the dispatching of emergency services faster and more efficient.

Centre County 9-1-1 is also Phase II Wireless capable which means that we have the capability to locate a cellular phone making a 9-1-1 call. The location is generally accurate but can vary by as much as 100 meters and in some cases the location cannot be provided. Cellular phone location technology is still developing.

Centre County 9-1-1 also coordinates all addressing in the county. Every residence in Centre County has a municipal style address so emergency responders can locate them quickly.
Dale I. Neff

Willowbank County Office Building
420 Holmes St.
Bellefonte, PA 16823-1488

Administration Office:
Ph: (814) 355-6800

Dispatch Operations:
Nation wide
Toll free: (800) 479-0050

Emergency: 9-1-1

Administration Staff Hours
Monday - Friday
8:00 am - 5:00 pm

Departmental Budget